Delivery

Shipment

All orders are processed as soon as possible. The delivery times are shown on each product page. For international orders the delivery time is longer, simply because the shipment is a lot longer.
If a delivery time is longer than two weeks, we will contact you about this. Normally this only occurs if a product is out of stock at our suppliers. If the delivery time turns out to be longer than 30 days, we will offer you a solution. For a customer it is possible to cancel an order.

Package

All our order are picked and packed with care. If a product is damaged or incomplete, please contact us!

Delivery

In The Netherlands the package will be delivered by Post NL. This shipment provider aims to deliver a package within 24 hours after it is shipped. On the website of Post NL you are able to track the package with a Track & Trace key. This key is sent to you if the order is shipped.


Tip 1: It is possible to fill in another address instead of your home address. For example, you could use the address of the company you work for.

I haven't received any package yet?

Pleas contact us at:  klantenservice@tenkateshop.com. 

International Orders

TBA

 

Land

Bezorgtijd

België, Luxemburg  

1-2 werkdagen langer

Duitsland, Groot-Brittannië,

Frankrijk en Denemarken

2-3 werkdagen langer

Track & Trace PostNL

U kunt uw pakket online volgen met Track & Trace indien uw bestelling wordt afgeleverd in Nederland.